Digital Messaging/Music Systems

PICA Product Development designs and manufactures the most advanced and easy-to-use American made digital messaging and music solutions the industry has to offer. We are committed to providing the highest performing products which exceed customer expectations and our line-up of message on hold, background music, and in store messaging solutions is no exception.

Download the full 2018 Catalog

Coming Soon

We are proud to announce during the 4th quarter of 2018 we will be launching the highly anticipated software release of the new iConnect Cloud.

iConnect Cloud and iLink create a robust, secure and scalable platform for background music, instore message and message on hold content providers. The new iConnect Cloud enables providers to manage audio content and digital message player population with an easy-to-use contact manager style interface.

Anything but Ordinary

Custom Corporate Branded Music & Messaging Equipment

Using our in-house laser engraving and high quality UV color printing capabilities our design team has the ability to customize your music and on-hold messaging equipment to coincide with your company’s corporate branding.

Triggered Messaging

Triggered Messaging

Using the iLink and/or Multi-Messager USB platforms, an audio message can be triggered using an abundance of dry contact closer to ground applications from buttons to motion sensors.


Example Application Uses

  • When an alarm is triggered broadcast an audio message to notify employees and/or visitors of necessary actions.
  • Use a motion-activated trigger to notify personnel prior to entering a room that requires protective gear.
  • If an alarmed or secured area is breached, trigger a message to notify personnel in another area of the building where the breach has occurred.
  • Inclement weather notifications & instructions, ideal for amusement parks, water parks, and zoos.

Timed Messaging

With the iLink and/or Multi-Messager USB platforms deliver periodic reminders and notifications based on selected time intervals or specific times throughout the day.


Example Application Uses

  • Deliver periodic safety reminders such as putting on protective gear before accessing an area.
  • Convey message reminders in transit areas, for example unattended baggage and prohibited items reminders.
  • Notifications of operation hours and upcoming events.
  • Advertising of special promotions, products, and services.

Connect and manage an unlimited number of units remotely with our advanced easy to use iConnect Studio software. Utilizing a real-time Audio Manipulation Engine, iConnect studio allows you to mix and fade in/out audio, all with highly customizable song separation algorithms.

Audio can be previewed and analyzed within the application. 

  • Connect and manage units in the field remotely
  • Change audio files on the fly 
  • Hands-off end user experience
  •  Advanced audio scheduling
  • Dual audio outputs for MOH and background music
  • Unlimited audio storage*
  • Advanced iScent scheduling and oil level monitoring

iLink LCD

Internet Loadable Messaging System

The iLink LCD is a two-channel Internet downloadable messaging system utilizing state-of-the-art MP3 compression to achieve truly stunning near-CD quality audio playback. Units come with 2GB of flash memory to handle any audio application. The backlit LCD screen and membrane touch keys control volume and mode settings as well as allowing local configuration of the unit’s IP. Also included is an internal monitor speaker for checking playback status.

Product Features

  • Complete unit management system
  • Dealer customizable backlit LCD screen
  • Full menu-driven local control
  • Playback quality up to 128Kbps
  • Fully configurable playback options
  • BGM input with fader mixer
  • Dual independent output channels
  • Internal monitor speaker
  • LED status indicators
  • 5-year parts and labor warranty
  • Designed and manufactured in the USA

Available Wireless Option

  • 802.11 b/g network standard
  • WPA, WPA2, WEP security infrastructure
  • Included high-gain 2.4GHz antenna
  • Wireless configuration via web browser

Messager USB

USB Flash Drive Messaging System

The Messager USB is a state-of-the-art digital audio playback device designed to provide a continuous play audio source for message-on-hold, background music or any other audio application where high- quality audio playback is required.

Product Features

  • Plays MP3 files from USB flash drives
  • No drivers or special software needed
  • Playback quality up to 128Kbps
  • Playback up to 1024 audio files
  • Continuous playback
  • Message triggering option
  • Built-in monitor speaker
  • Sonocrypt™ encryption (optional)
  • LED status indicator
  • 5-year parts and labor warranty
  • Designed and manufactured in the USA

Messager USBi

Internet Loadable Messaging System

The Messager USBi is a state-of-the-art digital audio playback device designed to provide a continuous-play audio source for message-on-hold, background music, or any other audio application where high-quality audio playback is required.

Product Features

  • Loads MP3 files from standard USB drives
  • No drivers or special software needed
  • Playback quality up to 128Kbps
  • Playback up to 1024 audio files
  • Continuous playback
  • Message trigger option
  • Built-in monitor speaker
  • Sonocrypt™ message encryption (optional)
  • LED status indicator
  • 5-year parts and labor warranty
  • Designed and manufactured in the USA

Multi-Messager USB

Multi Message USB Flash Drive Messaging System

The Multi-Messager USB is a state-of-the-art digital message repeater that installs easily into any messaging application that requires triggered or timed message play.

Product Features

  • Plays MP3 files from standard USB drives
  • No drivers or special software needed
  • Playback quality up to 128Kbps
  • Playback up to 99 audio files
  • Continuous, interval & triggered playback
  • Background music feed-through
  • Stop message play trigger
  • Auxiliary 12VDC output for wiring sensors
  • Built-in monitor speaker
  • Exceptional dealer support
  • LED status indicator
  • 5-year parts and labor warranty

Messager MP3

Digital Messaging System

The Messager MP3 is a state-of-the-art digital audio playback device designed to provide a continuous audio source for message-on-hold, background music or any other audio application where high-quality audio playback is required.

Product Features

  • Plays MP3 files from custom flash cartridge
  • No drivers or special software needed
  • Playback quality up to 128Kbps
  • Playback up to 250 audio files
  • Continuous playback
  • Change audio via PC or flash cartridge
  • Small space saving footprint
  • LED status indicator
  • Exceptional dealer support
  • 5-year parts and labor warranty
  • Designed and manufactured in the USA

TELink 700

Telephone Loadable Messaging System

The TELink 700an is a professional-quality telephone-loadable digital audio playback device designed to provide a continuous-play audio source for message-on-hold applications.

Product Features

  • 32 minutes of flash memory
  • Sample rates up to 92Kbps
  • Fax-Share capability
  • Internal monitor speaker
  • Industrial aluminum case, easy to mount
  • Separate 8Ω and 600Ω RCA outputs
  • LED status indicator
  • Night Answer feature
  • Exceptional dealer support
  • 5-year parts and labor warranty
  • Designed and manufactured in the USA